Responsive and accurate, we offer
best-in-class support
When you ask Flax for support, you'll have direct contact with the engineers who have worked on your systems.
We're more than happy using email, phone, internet chat or VOIP - whatever works best for you.
To arrange out-of-hours support, or a custom support package, please contact us.
Standard Support
Our standard support hours are between 9am and 5pm G.M.T.
Extended support for Lucene/Solr
We can offer comprehensive support for Apache Lucene/Solr including 24x7x365 coverage.