It’s not just about technology – training for search managers is vital

A few weeks ago I sat in on a workshop in London at the Taxonomy Boot Camp conference, run by Jeff Fried of BA Insight. I've known Jeff for many years from various events and we share some views on how search systems should be built and managed - using best-of-breed technology and effective management processes. He was kind enough to ask me to join a recent podcast which you can listen to Continue reading

How to build a search relevance team

We've spent a lot of time working with clients who recognise that their search engine isn't delivering relevant results to users. Often this is seen as solely a technical problem, which can be resolved simply by changing query parameters or the search engine configuration - but technical teams need clear direction on why a result should or should not appear at a certain position, not just request for general relevance improvements. It's thus important to consider relevance as...Continue reading

Can you make a contribution to Apache Solr core development?

As any regular reader of this blog will be aware, we use almost exclusively open source software on customer projects. To meet their requirements, we often have to extend the functionality of the software (e.g. XJOIN in Solr). As far as possible, with the agreement of the customer, we like to then contribute these changes b...Continue reading

Flax wins contract with NHS Wales to support Apache Solr for Welsh Clinical Portal

We're very pleased to announce that Flax has won a 3-year contract with the NHS Wales Informatics Service to support the Apache Lucene/Solr search engine used by the Welsh Clinical Portal, during which period we'll be backing up the in-house team with our deep experience of Solr. The Welsh Clinical Portal is a classic example of how a search engine ...Continue reading

Helping Bloomberg build a real-time news search engine with Luwak

Bloomberg is one of the world's leading providers of financial news via the Bloomberg Terminal, an almost ubiquitous presence on the desks of finance professionals. As you might expect their systems heavily depend on effective search and over the last few years they have become increasingly involved in the open source community, sponsoring events such as Lucene Revolution and also he...Continue reading