It’s not just about technology – training for search managers is vital

A few weeks ago I sat in on a workshop in London at the Taxonomy Boot Camp conference, run by Jeff Fried of BA Insight. I've known Jeff for many years from various events and we share some views on how search systems should be built and managed - using best-of-breed technology and effective management processes. He was kind enough to ask me to join a recent podcast which you can listen to Continue reading