A lack of cognition and some fresh FUD from Forrester

Last night the estimable Martin White, intranet and enterprise search expert and author of many books on the subject, flagged up two surprising articles from Forrester who have declared that Cognitive Search (we'll define this using their own terms in...Continue reading

Recipe for a strategic search review

We're sometimes asked by clients to examine not just their technical implementation of search, but also the wider picture: how search functionality is exposed to users, how it compares to competitors' websites and best practice. This process usually takes us ten days to two weeks and results in a highly detailed report with clear recommendations for improvement. This process is slightly different each time, but usually includes the following steps, shown with some examples of questions we mig...Continue reading

Can we fix your Solr or Elasticsearch system in a single day?

Here at Flax, we're often called in to take a look at existing Apache Solr or Elasticsearch search applications, to suggest improvements, tune-ups or enhancements. It's impossible for us to know ahead of time what we might find - out-of-date versions of the software, slow performance on either (or both) the indexing or search side of the application ...Continue reading

Time to replace your Google Search Appliance with open source search

As many others have noted, Google have recently announced their Google Search Appliance (GSA) will not be available for sale from 2017. Search gurus Miles Kehoe and Martin White have written an insightful analysis of the move with some recommendations as to what to do - because your GSA will simply stop working once the 2-year license expires. I don't agree with Lauren...Continue reading

A review of Stephen Arnold’s CyberOSINT & Next Generation Information Access

Stephen Arnold, whose blog I enjoy due to its unabashed cynicism about overenthusiastic marketing of search technology, was kind enough to send me a copy of his recent report on CyberOSINT & Next Generation Information Access (NGIA), the latter being a term he has recently coined. OSINT itself refers to intelligence gathered from open, publically available sources, not anything to do with software license...Continue reading

More than an API – the real third wave of search technology

I recently read a blog post by Karl Hampson of Realise Okana (who offer HP Autonomy and SRCH2 as closed source search options) on his view of the 'third wave' of search. The second wave he identifies (correctly) as open source, admitting somewhat grudgingly that "We’d heard about Lucene for years but no customers seemed to take it seriously until all of a s...Continue reading

Analysts getting a bad press – how can they do better?

It seems to be a bad summer for analyst companies in several sectors: here's Forrester getting a kicking from Digital Clarity Group about their Wave report on Digital Experience Delivery Platforms (my first challenge was understanding what on earth those are, but I think it's a new shiny name for web content management), Nuix Continue reading

Why GCloud search is badly broken & how to fix it

The GCloud initiative and the associated CloudStore are a great idea - hoping to level the field of UK government IT supply, take advantage of flexible and agile delivery of software and services and help SMEs like ourselves compete against the large System Integrators (SIs) that dominate this market. GCloud sales have now reached £154m although this is still a fraction of what the UK government spends on IT. We're on GCloud 5 Continue reading

Convergence and collisions in Enterprise Search

At the end of next month I'll be at Enterprise Search Europe (I'm on the programme committee and help with the open source track) and the opening keynote this year is from Dale Roberts, author of the book Decision Sourcing. Dale will be talking about how Social, Big Data, Analytics and Enterprise Search are on a ...Continue reading